PRIVACY POLICY

This Privacy Policy explains how CSLWB ("we", "us", or "our") collects, uses, shares, and processes your information when you visit our website, communicate with our engineering teams, or utilize our B2B OEM/ODM manufacturing and sourcing services.

Please read this Privacy Policy and our Terms and Conditions carefully before accessing or using our Services. By accessing or engaging with our platform, you acknowledge and accept our data practices as described herein. If you do not agree with this Policy, please refrain from using our Services.

1. Personal Information We Collect

We collect personal information directly and voluntarily provided by you when you submit business inquiries, request custom prototypes, or engage with our B2B manufacturing services. Personal information generally refers to any data that identifies you or could be used to identify your business entity.

The types of personal information we collect include:

• Full Name and Company / Brand Title

• Business Email Address

• Phone Number and WhatsApp Account

• Mailing and Shipping Address (for sample, prototype, and material swatch dispatch)

• Country, Region, and Target Market Details

• Specific technical requirements, BOM specifications, and project inquiry notes.

2. How We Use Your Information

We process your personal and business information strictly for legitimate commercial and manufacturing purposes, including:

• Processing, evaluating, and responding to your custom OEM/ODM manufacturing inquiries.

• Arranging physical sample prototyping, structural testing, and global logistics dispatch.

• Communicating via email or messaging platforms (such as WhatsApp) regarding production updates, quotation sheets, and contract fulfillment.

• Improving our website architecture, industrial content quality, and B2B user experience.

3. Global Compliance & Data Protection Rights (GDPR & CCPA Alignment)

As a global manufacturing partner serving international brands, CSLWB respects regional data protection frameworks, including the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA):

• Lawful Basis: We process your data based on contractual necessity (executing B2B service or sample agreements) and legitimate business interests.

• Your Rights: Depending on your jurisdiction, you have the right to access, correct, amend, or request the deletion of your personal data held in our secure databases.

How can I withdraw my consent?

When you provide us with your business information to request a quotation, schedule a sample delivery, or initiate an OEM contract, we imply that you consent to our collecting it and using it for that specific commercial purpose only.

If we ask for your personal information for secondary reasons, such as industry trend reports or marketing newsletters, we will ask you directly for your express consent.

• How to Withdraw Consent: If you change your mind and no longer wish to be contacted, or wish to have your data removed, you may notify us at any time by contacting our support team.

5. Third-Party Services and Data Sharing

In general, third-party service providers utilized by CSLWB will only collect, use, and disclose your information to the extent necessary to perform the specialized services they provide to us, such as international express couriers for sample shipping or secure analytics providers.

We recommend reading the privacy policies of third-party logistics or payment entities to understand how they handle your data when cross-border transactions occur.

Security

To protect your personal and business data, we take reasonable precautions and follow industry best practices to prevent it from being inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Age of consent

We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon being posted on the website. If we make material changes to this policy, we will update the "Last Updated" date at the top of the page.

Changes to this privacy policy

If you would like to access, correct, amend, or delete any personal information we hold about you, file a privacy complaint, or request more information, please contact our compliance team through the contact channels provided on our website.